Abstract:
The Objectives of this research to know the performance of cooperatives in
Jakarta (capitol of Indonesia) with used the Balance Score Cards. The
research methodology used is descriptive survey with identifying and
describing various aspects of cooperatives related to cooperative
performance from a business side, such as marketing, operation/production,
finance, human resources, legality, institutional, cooperation and so on. The
results of this study indicate in general from every perspective of Balance
Score Card that from the perspective of the financial, has average size of
3.223, on a scale of 1-5, it means that cooperatives in Jakarta when viewed
from a financial perspective are in a fairly good position in carrying out
financial management. meanwhile from Marketing management
perspective: 1.912, from the perspective of Internal Business Process:
1.765, and from a Growth and Learning perspective is 2,370. This research
was carried out through a survey in 62 sample pharmaceutical cooperatives
in Jakarta. The data were collected by using questionnaires, interviews and
observation and in-depth interviews.
